Shipping Policy
Delivery Scope
We offer international shipping to most countries and regions worldwide. If your location is not available at checkout, please contact us for assistance.
Shipping Methods
- International Express (DHL/FedEx/UPS)： 3-7 business days — recommended for urgent orders
- Air Freight： 7-15 business days — cost-effective for medium-weight orders
- Sea Freight： 20-45 business days — most economical for bulk orders
Shipping Costs
Shipping costs are calculated based on order weight, volume, and destination. The exact shipping fee will be displayed at checkout before payment. For bulk orders, please contact us for a customized shipping quote.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Tracking
All shipments include tracking numbers. You will receive tracking information via email once your order has been dispatched.
Customs and Duties
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the buyer. Please check with your local customs office for applicable rates.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange for replacement or refund as appropriate.